About - Serrations

James programming grinding machine

About Serrations

Since its founding in 1993 by Keith and James Hartley in Sheffield, the company has been dedicated to producing only the finest quality tungsten carbide inserts supplying manufacturers and repairers of surgical instruments around the world.

With growth came new opportunities — a move to Chesterfield in 2000 and an expansion in 2016 — and Serrations continues to be regarded as a leading producer of tungsten carbide inserts for surgical instruments.

James Hartley, along with his experienced team, is proud to carry on the traditions of quality and service overseeing the company’s progression from strength to strength.

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Quality

Only the highest quality, responsibly sourced tungsten carbide is used for the production of the inserts and rasps.

The needle holder inserts are available in either cobalt (the default grade) or nickel-bound tungsten carbide. Please ask for details of these grades.

Material certificates can be provided with each order, and our statement on Conflict Minerals is available on request.

ISO 9001:2015 Certificate | Quality Policy

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Paul inspecting the inserts

Testimonials

Surgical Instrument Repair Company

Over the last 25 years I cannot recall an instance where the product we needed was not available within days of our order placement. This is important for our business as the flow of instrumentation we receive over the course of a month can vary greatly. Communicating with their team is immediate & painless. We have come to realize that when our package arrives it shall contain the products we ordered at same high-quality – every time. It’s just one less thing for a business to have to worry about.

Customer since 2021

Canada

UK Surgical Instrument Repair Company

I have purchased from Serrations for a very long time; their inserts have always been to the highest quality with outstanding service. It has been an absolute pleasure working with them, as they have always kept me up to date with orders and well informed on product and market changes. When I have had any questions or queriers they have always been helpful and taken the time to listen to me and help me with a solution. I cannot recommend them enough – they are a very dependable supplier.

Customer since 2000

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